The reason you see Aristotle’s image is he’s considered the Father of Rhetoric, and rhetoric is about persuasion, which is a huge element of leadership and therefore, the focus of much of what is taught at Mixonian Institute. Here’s a brief 1-question quiz to see if you know now the best kind of feedback to give people to help them grow. This is based on research from way back in 1975 by Richard L. Miller, Philip Brickman and Diana Bolen. I just read about it in Guy Kawasaki’s latest book, Enchantment: The Art of Changing Hearts, Minds and Actions.
Here are your 3 choices of ways to give feedback designed to improve performance. Which works best?
A. Attribution. You know this material well. You work really heard. You’re putting a lot of effort into this. Keep going.
B. Persuasion. You should do well. You should be doing this better.
C. Reinforcement. I am proud of your work. I’m pleased with your progress. You’re doing an excellent job.
SO….which do you think is the BEST answer: A, B or C ? The second-best? Leave your responses by commenting below.