Better Conversations when Working From Home

October 27, 2020

Your success results from your conversations. Through conversations you sell your ideas, spread your influence, move things forward. And now, you’re not even in the same room with the people you’re talking to. Especially during this time of social distancing, each conversation is an opportunity. That means it’s your chance to get clarity, to build […]


For Different Outcomes Ask Different Questions

October 15, 2020

You can actually¬†make¬†your world better right now by choosing different words to describe it. Yes, it’s true. If you want a different outcome, ask a different question. That’s how real change happens. You also influence your outcomes by the way you answer questions. For example, the next time someone asks how you’re doing, answer with […]


21 Charm Triggers To Use Right Now

September 1, 2020

Charisma is like a magic ingredient that makes people want to pay more attention to you. If you’ve ever been ignored, you know from that unpleasant experience that not everyone is trained in charisma. I learned charisma from my grandmother, who, even at age 95, is never without a gentleman caller. She has enjoyed quite the collection of marriage proposals and an enviable social life through the years!


People considered charismatic almost always enjoy more economic and romantic success. Charisma is tricky because it makes you a more compelling communicator, not necessarily a person of integrity, or even competent. Broken down, charisma is made up of presence, warmth and power.


You may have grown up with that powerful charm called charisma. (If so, stop reading now.) The good news is that anyone can become more charismatic (I’ve done it myself and helped clients do so!) with a few changes in how you think and present yourself.


7 Boardroom Ready Conversation Starters

July 9, 2020

No matter what your place in the organization, it’s good be boardroom ready. That means ready to hold your own in a conversation with senior leaders in your company and elsewhere. The first time I taught a group of big-company (this was a major airline) head honchos I was quite surprised with how informal they […]


3 Tips to Be a More Likable Leader

May 26, 2020

Leadership is clearly a useful career skill. It comes easier to some people than to others. Less obvious it’s also true that likability is a useful career skill that is also easier for some people. Like with so many things in the news, we assume a false dichotomy. Leaders are thought to be either decisive […]