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Communication is a complex affair. It’s not like 1 + 1 = 2. There are so many variables in play, most of which are invisible.
There’s never a perfect presentation or letter; but there are plenty of effective messages.
The interesting part about communication today is that many factors are converging to present new challenges, either related to new technology, or to globalization.
What’s new in communication? Here’s a partial list:
READ ONKeep in mind that the average worker receives 200 emails each day. You may get more than that. So, remember when you’re sending a business-related email, it’s one of at least 200 your recipient is going to have to deal with today. Before hitting send on that next email, go over the items on this list, just to be sure:
1. Is it going to just one person? (If yes, jump to #4.)
2. Since it’s going to a group, think about who all is on the mailing list. Does everyone really want to be included?
READ ONThis post is for those who wonder what it really is that communication experts do for others. Probably you were taught to say what you mean and mean what you say. And that’s an excellent way to live, but it’s not enough to get your message across.
Here’s a list of work-related communication skills:
– working on teams or committees
– teaching others
– dealing with customers
– leading
– negotiating
– working with people across cultures
– interviewing
– listening
READ ONAs you are probably well aware, there are some emotions, feelings, actions, and reactions that raise your energy level, and others that do the opposite. As it has been said before, your success in life is not the sum of everything that happens to you, but rather the sum of your reactions and interpretations of everything that happens to you.
READ ONI promise I got this book from the ECU library for my research on Chavez. It’s called Influence, by psychologist Robert Cialdini. However, as soon as I got into it, I saw blog post, after blog post, fascinating tidbits to share with Mixonian readers.
Cialdini has a chapter on reciprocation and how we tend to act when someone does something for us. Marketing expert Joe Vitale has written and spoken on the same concept, only he calls it (quite cleverly) karmic marketing.
Read this, it’s riveting:
READ ON