Of all the communication conundrums my clients bring me, upward communication is the top request. Whether you're in person or on a video call, these … [Read more...] about 3 Most Useful Phrases for Upward Communication
For Different Outcomes Ask Different Questions
You can actually make your world better right now by choosing different words to describe it. Yes, it's true. If you want a different outcome, ask … [Read more...] about For Different Outcomes Ask Different Questions
What Keeps Top Performers OUT of Senior Leadership Positions
You can have credentials and accomplishments up the wazoo, but if you don't have a strong and clear Point of View, you're still a credentialed and … [Read more...] about What Keeps Top Performers OUT of Senior Leadership Positions
Values in Executive Presence (Part 2/5)
One big factor that impacts employee engagement and retention is “executive presence”. What I’ve seen help and hinder most in a leader’s presence is … [Read more...] about Values in Executive Presence (Part 2/5)
Spice Up That Conversation!
Guess, Don't Ask Mixonian Institute (recall "Mixonian" rhymes with "Smithsonian"), you will be pleased to know, has doubled revenues every year … [Read more...] about Spice Up That Conversation!
Add Value To Amplify Your Visibility
"You will get all you want in life, if you help enough other people to get what they want.” Zig Ziglar The math is simple: #1. Merely doing … [Read more...] about Add Value To Amplify Your Visibility
How To Disagree at Work without Making Too Many Enemies in the Process
It's kind of weird following up a webinar on likability (SLIDES are here) with insight on how to say "no" at work. But even likable leaders have to … [Read more...] about How To Disagree at Work without Making Too Many Enemies in the Process
The Most Persuasive Word Ever
Welcome to the Distraction Economy; we are all now officially distracted: from minions to Grand Poo-Bahs. Not only are we dopamine addicts glued to … [Read more...] about The Most Persuasive Word Ever
Crush Your Next High-Stakes Conversation
While any conversation is an opportunity to learn and to build relationships, some have more at stake: your next career step, a sale (earmarked for … [Read more...] about Crush Your Next High-Stakes Conversation
Fixing Difficult People
What it takes to fix people Do people call you to fix their computers, their companies, their finances? I get calls to fix people: an unintended … [Read more...] about Fixing Difficult People
